Stornierungsrichtlinie

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

Subscriptions

When you purchase a subscription, you will receive repeat deliveries based on the subscription duration and delivery frequency you select at checkout.

Your payment details are stored securely and you will be charged automatically for each scheduled delivery, unless you choose to pay in advance.

All subscriptions require a minimum commitment of two months (two orders). After your second order has been processed, you may cancel or modify your subscription at any time without penalty.

Some subscriptions may automatically renew at the end of their selected duration. If you do not wish to renew, you can cancel your subscription before the renewal date.

You can manage, modify, or cancel your subscription at any time after the minimum commitment period by using the link provided in your order confirmation emails.

For more information on returns and refunds, please refer to our Returns Policy.

Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.